Prepare & maintain customer service summary reportsCo-ordinate the handling of
product installation & maintenance for customersResolve product or service problems
by clarifying the customer's complaint and explaining the best solution to solve the
problem.Initiate required action for response to customer service requests for order
changes, maintenance of order/customer information files and communicate changes to the
Qualifications and Requirements :
Minimum of Diploma in a relevant fieldMinimum of 1 year experience.Good communication
skillsAttention to details.